Privacy Policy for Ronne's Studio Apartment
At Ronne's Studio Apartment (a part of Airtime managed by
Ronne’s V Villa and Aparments), we value the trust you place in us
and are committed to protecting your privacy. This Privacy Policy outlines how
we collect, use, share, and protect your personal information when you engage
with our services, including our website, bookings, and customer interactions.
Information We Collect
We collect personal information to provide and improve our services. The types
of information we collect include:
- Personal
Information: When you book a stay, we collect your name, email
address, phone number, payment information, and other necessary details.
- Accommodation
Preferences: Information related to your stay preferences, special
requests, and any other requirements.
- Communication
Data: Any information shared through emails, calls, or other
correspondence with our customer service team.
- Website
Usage Data: Information about how you interact with our website,
including IP address, browser type, and pages visited (collected through
cookies).
How We Use Your Information
We use the information we collect to:
- Process
Bookings and Payments: Your personal and payment information is used
to manage your bookings, process transactions, and confirm your stay
details.
- Provide
Customer Support: Your contact information helps us respond to
inquiries, address concerns, and provide relevant updates about your stay.
- Tailor
Services to You: We may use your preferences and past stays to
customize recommendations, send personalized offers, and ensure we meet
your specific needs.
- Improve
Our Services: Analyzing how customers use our website and services
helps us enhance user experience and improve our offerings.
How We Share Your Information
We are committed to safeguarding your personal information and will not sell or
share your data with third parties, except under the following circumstances:
- Service
Providers: We may share information with trusted third-party service
providers (e.g., payment processors, housekeeping services, transportation
providers) to fulfill the services you’ve booked.
- Legal
Compliance: We may disclose your information to comply with legal
requirements, such as a court order or government regulations.
- Business
Transfers: If our business undergoes any restructuring, merger, or
acquisition, your information may be transferred as part of the
transaction.
How We Protect Your Information
We take the security of your personal data seriously. To protect your
information:
- Data
Encryption: We use secure encryption methods when processing sensitive
payment information.
- Access
Control: Only authorized personnel have access to your personal
information, and they are required to follow strict confidentiality
protocols.
- Regular
Audits: We regularly review and update our security practices to
ensure your information remains safe.
Your Rights
You have the right to:
- Access
Your Data: Request a copy of the personal information we hold about
you.
- Update
or Correct Information: Ask for corrections if any of your personal
information is inaccurate or outdated.
- Opt-Out:
Choose to opt-out of marketing communications or promotional offers at any
time.
- Delete
Your Data: Request the deletion of your personal data, except where it
is required to fulfill legal obligations or complete ongoing transactions.
To exercise any of these rights, you can contact us through
the details provided at the end of this policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on
our website. These technologies help us understand user behavior, monitor
website performance, and improve our offerings.
- Essential
Cookies: Necessary for the website to function properly, such as
booking forms and secure areas.
- Analytics
Cookies: Used to understand how visitors interact with our site and
improve its usability.
You can manage your cookie preferences through your browser
settings. Please note that disabling cookies may affect your experience on our
website.
Third-Party Links
Our website may contain links to external sites. Please be aware that we are
not responsible for the privacy practices or content of these third-party
sites. We encourage you to review their privacy policies before providing any
personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our
practices or legal requirements. Any changes will be posted on this page, and
we encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy,
please feel free to reach out to us:
Your privacy is important to us, and we are committed to
ensuring that your personal information is handled responsibly and securely.
